Urgent Care is available every day, with coverage during all open hours on weekdays to ensure your pet gets the care they need when it matters most. 
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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (715) 389-1011

"The staff at Castlerock Veterinary Hospital are absolutely amazing!!! These people are so kind, compassionate and caring. They have opened up their arms to my special dog, showering him with love and attention. In addition, they have supported me during the struggles with my dog as well. Many a time they have provided a listening ear, offering tips and ideas to help me ease my dogs fears. As if this wasn't enough, staff have not only offered to come to my home to visit with my dog, they have opened up their home for my dog to visit and socialize as well. I can't say enough about the staff. They love their job and it shows! I highly recommend Castlerock Veterinary Hospital!!!Special thanks to Andrea, Taylor, and Joanna."

Sue K.

(715) 389-1011 Appointments
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