Urgent Care is available every day, with coverage during all open hours on weekdays to ensure your pet gets the care they need when it matters most. 

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Castlerock Veterinary Hospital has been provided. Apply now at scratchpay.com.

"The staff at Castlerock Veterinary Hospital are absolutely amazing!!! These people are so kind, compassionate and caring. They have opened up their arms to my special dog, showering him with love and attention. In addition, they have supported me during the struggles with my dog as well. Many a time they have provided a listening ear, offering tips and ideas to help me ease my dogs fears. As if this wasn't enough, staff have not only offered to come to my home to visit with my dog, they have opened up their home for my dog to visit and socialize as well. I can't say enough about the staff. They love their job and it shows! I highly recommend Castlerock Veterinary Hospital!!!Special thanks to Andrea, Taylor, and Joanna."

Sue K.

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