Urgent Care is available every day, with coverage during all open hours on weekdays to ensure your pet gets the care they need when it matters most. 

Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Castlerock Veterinary Hospital has been provided. Apply now at scratchpay.com.

"Recently we had to make the painful decision of putting our dog down. The staff at Castlerock was absolutely amazing in helping us navigate this difficult decision. Thank you so much to Karissa Redman for her empathetic, compassionate care, knowledge and just general listening to our cares during this process. It truly helped in such a stressful time. I'd also like to thank Dr. Holte for her kindness, patience, and advice during our dogs final moments at home with us. We are so grateful that he could die surrounded in our home by everyone who loved him. These two ladies were a Godsend to all of us. Thank you again. We appreciate everything Karissa Redman and Dr. Holte did for us."

Julie R.

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