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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Castlerock Veterinary Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (715) 389-1011

"My 18 month old beagle Riley, recently had an obstruction that required surgery to save his life.They did everything they could avoid surgery, in the end it was necessary to save him. Dr Novak at CASTLEROCK VETERINARY HOSPITAL along with all of their veterinarians and staff have provided superior care for Riley and as well as our other dogs. Over the years we've had other Veterinarians / facilities in the past but none have gone over and above to care for our family. while keeping the cost down.There are no words to thank them enough for all that they've done, not just for Riley but also the rest of our pack Rolley, Alex and BaileyRiley's Mom Lori K"

Lori K.

(715) 389-1011 Appointments
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